Nationwide Warranty & Coverage
McWhorter's retail locations offer one of the most comprehensive warranties in town on repairs, preventative maintenance, tire service, auto parts and labor. Every McWhorter Tire & Auto location in Lubbock is a member of the Goodyear Tire & Service Network and NAPA Auto Care Center, providing two layers of warranty protection for many vehicle services.
Our warranty upholds your vehicle manufacturer's warranty and is for all makes and models.
Tire & Auto Service Warranty through Goodyear
McWhorter is the only tire dealer and auto repair center in Lubbock that is a member of Goodyear’s exclusive Tire & Service Network. Most tire and automotive services for retail customers are covered in this limited nationwide warranty up to 24 months or 24,000 miles following service, whichever comes first. The warranty even covers tire services: mounting, rotation, alignment, balance, repair and more, for non-Goodyear tire brands McWhorter sells to customers.
If the parts or mechanical and tire service work isn’t free of defects within the warranty period, the repairs, parts and labor will be performed again free of charge.
Warranties are accepted at all three McWhorter Tire & Auto retail locations in Lubbock, both for our customers and even for visitors to Lubbock, if service was performed at another Goodyear Tire & Service Network Dealer. With hundreds of dealers nationwide, rest easy knowing when you travel, help can be a short phone call away.
For a full list of the services covered under warranty and the exclusions, visit GoodYear’s Tire & Service Network.
Peace of Mind Warranty through NAPA
McWhorter’s backs up mechanical work not only with ASE certified technicians and Goodyear’s Tire & Service Network warranty, but NAPA’s Peace of Mind Nationwide Warranty. We are one of the few mechanical shops in the state to offer both warranties for protection.
McWhorter’s parts and workmanship for most automotive repair and preventative maintenance services are covered at each of our retail locations for 12 months/12,000 miles, whichever comes first.
Authorized NAPA AutoCare Centers are nationwide, with thousands of shops in the network.
Extending the warranty for 36 months or 36,000 miles is another possibility through the Napa Autocare Easy Pay Credit Card. Learn more about this card, the services included and exclusions for the warranty.
Auto Parts, Tire & Wheel Warranties
The Goodyear warranty is an umbrella warranty that first extensively covers parts and labor. However, several parts we purchase and install for customers, such as Monroe Shocks and Struts carry limited lifetime warranties. If an auto part, tire or wheel warranty is better than 24,000 miles and 24 months, than the customer will receive the longer warranty.
Tires and wheels sold at McWhorter locations each have unique warranties that can greatly vary depending on manufacturer. Talk to a sales associate for more information.
Unlike other tire dealers and auto mechanics in town, McWhorter provides all part, tire, service and wheel warranties to the customer at the time of service. You'll receive the warranty fine print included with your invoice.